Making an Appointment to see one of our Counsellor/ Psychotherapists:
How to find a counsellor who is right for you and get started:
1 You contact us.
By phone, email, or by using our confidential enquiries form (below.) If you want to discuss your requirements, or to find out anything at all about our service, please feel free to ask. There's no such thing as a silly question!
2 Please tell us which geographical areas you live, work, or spend your time in, and how you travel.
We need this information so that we can find a counsellor close to your area and give you her contact details. Any information you give us about yourself will be treated with the strictest confidentiality. (If you prefer to make initial enquiries anonymously we will completely understand; a first name is all that's needed.)
3 We put you in touch with your nearest available WTL practitioner.
When you first speak to our practitioner she will be happy to tell you:
- her qualifications and experience
- the length of the sessions she offers
- what she charges
- when she is available for appointments
- the location of her consulting rooms
- access and parking details for her premises
Some WTL practitioners offer a twenty-minute 'assessment meeting' before they arrange sessions with clients. (This is free of charge.) Other WTL practitioners provide this assessment as part of the first session.
Please feel free to ask our counsellor about anything else you need to know before making an initial appointment.
4 You arrange a time for the initial appointment.
Please make sure that this time is convenient for you. (Studies have shown that counselling is more likely to be effective if appointments are reasonably convenient.)
5 The first meeting: this is a good time for you to get a 'feel' for how the practitioner works.
It is important to ask yourself if you think you will be able to talk to her about your thoughts and feelings.
During the first meeting the practitioner will explain some of the practical guidelines about how she works, for example: how she handles cancellations and confidentiality, how you will review your progress, and so-on.
Sometimes the practitioner may be able to tell you how many sessions she thinks you might need, but this is not always possible.
In the first meeting the practitioner will also make sure that her training and experience are suitable for what you want to work on. If she thinks that a different approach would be more helpful to you, she will try to suggest alternatives. On the rare occasions when this happens there is no charge for the initial session.
To find a counsellor: click on contact us
Or use our CONFIDENTIAL ENQUIRIES FORM:
We make random follow-up calls to find out how well our service has been working. (If you would rather we didn't contact you for feedback please say so, we don't want to impose.)
If you don't get a follow-up call and want to give us feedback, please let us know.
Our service is 'user-friendly' and completely confidential. To find out how we may be able to help you please call us on:
- 0114 266 0700 South Yorkshire, North Derbyshire and Sheffield
- 0207 183 1171 Greater London and the Home Counties
- National Enquiries: Click on our locations for more information
or e-mail us: See address at top of page
Or click here to use our confidential enquiry form